Garage door and gate questions
Short, plain answers to what people ask about repairs, springs, openers, roll-up doors and gates, and what a visit involves. If yours is missing, ask by phone or form.
Repairs and springs
How do I know if my garage door needs repair?
Noise while it moves, slow or uneven travel, visible damage to a panel or to the hardware, and difficulty opening or closing are the usual signs. A professional look is the safe next step.
Can I repair my garage door myself?
Light upkeep is fine. Repairs involving springs, cables or heavy panels can injure you or damage the door, so they are best left to trained technicians.
Why will my door not open after a loud bang?
A broken spring is a common cause. Without it the door is too heavy for the opener to lift. Keep the door closed and call us.
What types of garage doors do you service?
Sectional doors, roll-up doors and carriage-style doors, on homes and on commercial buildings.
Openers, gates and visits
Why does my opener hum but not move the door?
A broken spring is a common reason. The opener cannot lift a door that has lost its spring, so the motor runs and the door stays put.
Do you repair gates?
Yes. We repair swing and sliding gates, including hinges, tracks, latches and operators, and we work with custom, metal and wood gates and with fencing.
Do you work on businesses as well as homes?
Yes. Residential and commercial doors are both part of our work, including roll-up doors.
Where do you work?
We come to Los Angeles and to the towns within about ten miles of our base. See the service area page for the list.
What do you need from me when I call?
What you noticed (a bang, a sound, a door that sits crooked), what kind of door or gate it is, and where it is. That is enough to start.
When can I reach you?
The phone line, (866) 368-3453, is open 24 hours a day, every day. The online form takes requests at any hour.
Do you publish prices on the website?
No. What a job involves depends on the door or gate, so we look at it and talk it through with you first.
Request service
Tell us what the door or gate is doing and leave your number. We call you back.